as far as teh lighting goes try to give them cover from the light and use dimmer lights .... also befire just turning on the tank light first turn on the light in the room for a few minutes tehn the canopy light
Try raising the water temperature a bit (to about 82 degrees); that will make them more agressive.
Other than that, you could place the tank in a high traffic area (living room): this makes them get used to human presence faster, and they'll get bolder quickly.
About the lighting: my reds aren't skittish at all, but when I turn on or off the canopy lights, they keep freaking out, and start hurling themselves into the tank glass, rocks etc. :veryangry: I guess they'll never snap out of that completely...