[SnowCichlid.]

if youdo have an actual powerhead it should come with 2 different pieces that can be used to keep the powerhead attached to the side of the tank. Try the other one if this one does not work... but if you only have the one double check to see if it is installed properly.... also they will stay attached better if they are hooked up to the rest of an undergravel water filtration system. To stimulate this get a pipe that is of similar size and run it from the opening at the bottom of the powerhead to the gravel. This will act as a stand and also cause less clogging problems.
GOOD LUCK

 

[SnowCichlid.]

one thing to check is the propellers inside of the console, take it apart and check this ... they have been known to come with missing pieces before. If it doesnt work and you just purchased it take it back to the store and get a new one... and make them test it there before you bring it back home :

: